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Android phone not recognized - Issue Solved for Windows 10/11

Android phone connect to pc

Connecting via a USB port is one of the most popular ways to quickly share data. In the house, everyone will find gadgets with such a cable connector: smart watches, players, Android phones and tablets that can be connected to a personal computer or laptop. If the connection between them is incorrect, a familiar notification pops up: "THE USB device is not recognized."

The user can solve this problem without having special skills. Read this article, correct the error, and if the manual does not help you, you can contact us through the feedback form.

Causes of USB port problems

Any PC can surprise its owner with unpleasant news by refusing to interact with a phone, tablet, printer or any other equipment.

Why does the device recognition error occur:

  • Mechanical damage to the device (it must be repaired);
  • I'm having trouble with the USB port, extension cord, or hub;
  • The computer does not have a suitable driver or update installed that provides a stable connection.

Gadget malfunction

To check the status of your smartphone or tablet, you need to connect it to another computer. If a usb device is detected after connection, it is better to diagnose the PC. The occurrence of such an error indicates a failure in the operation of your device. You have two options: either take it to a service center or buy a new one.

If this failure happens only from time to time, then a poorly soldered USB connector is to blame. We suggest you do not try to repair it yourself, it is better to entrust your Android phone to certified specialists who are easy enough to find in any major city.

USB port, extension cable or hub is not suitable for operation

After an unsuccessful attempt to connect a tablet or phone to a faulty port or adapter, the user may assume that the problem lies in the gadget itself, although in fact the error occurs for another reason.

How to solve the problem:

  1. Insert the cable into the adjacent connector and see how your computer will react.
  2. If the phone does not connect to the PC, clean the port from dust and dirt;
  3. Check the status of the USB controller through Device Manager. An exclamation point or cross indicates a malfunctioning controller. Which can not always be repaired, so sometimes you have to spend money on replacing the motherboard;
  4. Install another extension cord or cable. Not only Chinese products wear out quickly, but also the products of well-known companies;
  5. Get rid of the USB hub. Low-quality devices not only cause unstable operation of connected devices, but can also affect your computer. The hub you're using may be completely incompatible with your computer, and you may not be aware of it.

Lack of required software

It happens that after connecting the smartphone via USB cable, the phone does not connect to the PC only charges and the device recognition error still occurs. Also, your old version of Windows doesn't support modern gadgets.

The problem can be solved in the following ways:

  • Installation of the latest version of os update;
  • Install the Media Transfer Protocol Migration Kit and then restart your computer. The distribution is adapted for Android 4.0 and above.

The device is not recognized by Windows 10

Here's what you can do if Windows doesn't recognize Not detecting a connected device:

1. Open "Device Manager";

2. search for an unknown gadget in the list of connected equipment;

3. If it is displayed as unrecognized in "Other Devices", select "Update Driver" from the context menu;

4. If an unknown device appears in the Universal Serial Bus Controllers list, right-click the menu. Select Properties, Select Driver, then Roll Back Driver, or Remove Device (if rollback is grayed out). Updating the hardware configuration allows you to get rid of the error "USB device is not recognized" in most cases;

5. In the Power Management tab, check if the check mark allowing the device to be disconnected to save power is enabled in the list of connections with names that have the USB prefix;

6. Remove unnecessary drivers from other devices.

7. Even if your Android phone/tablet is no longer in use, its software is still stored on your computer. A yellow icon next to the gadget name in Device Management may indicate that there may be a problem with the gadget. Connecting similar hardware can cause a software conflict. The USBDeview utility will help you to remove obsolete programs.

Incorrect transfer mode in Android USB options

The latest smartphone models are set up to charge instead of having to share their files with your computer or laptop by default. By changing the type of USB connection, you can quickly get rid of the error (although not always).

  1. Connect your Android phone to your PC,
  2. From the Use USB For menu, choose File Transfer.